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I was charged twice for an order placed on 3/18 initially my order came to $26.04. Then it was adjusted to $19.67 because my order was half incorrect. In my bank I have a pending withdrawal of $26.04 tying up my money, while you have also successfully took the $19.67. Ann, who corrected this order told me that the pending payment would be put back in 24 hours. It has been more then that and a different representation today Joy told me it would take 3-5 business days. I am livid that your tying up money that you have no right to. You got your payment, release my other funds. I'm not using your service again. This is a bad business practice. I'll call the restaurants over the phone then go threw this bull ever again.
Susan C.'s review of BeyondMenu earned a Very Helpful vote
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Susan C.,
Refunds normally take 3-5 business days before it gets posted back to your bank. We apologize for the wrong information provided to you. May we ask for your order number so we can further assist you? You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
Beyond Menu Customer Service