Susan B.

Always check the reviews and you'll probably be happy with your purchases

I purchased a pair of Extora II for myself and another for my daughter. She liked her pair, but I didn't like mine. I sent them back promptly, following the return instructions to the letter. They acknowledged that they received the return, but first tried to get me to take a different pair of shoes instead of a refund. Then they started making me give them all of the same information that I had given them before, probably hoping to weasel out of giving me my money back!