Susan P.

I ordered a Bluicer from Very at £359 on 2nd August. When I got my statement through I saw they had charged me £409. When I called them the lady on the phone told me that the item had never been £359 only £389. She was basically calling me a liar! A few weeks later I realised I'd taken a picture of the item I'd ordered the following day (3rd Aug) to send to a friend as she was looking to get one too. I called customer services back & explained this & they said that because their prices change each day this cannot confirm that the price was the same the day I ordered it!
Seriously Very…. I have been a customer for a long time & know how it works. If I had seen it cheaper the day after then I would have cancelled my order & reordered it at the lower price! I had already seen the price. You are just out to rob customers & for that I will no longer be shopping with you! I will pass on the way you treat customers & give you the shocking reviews you deserve!

Bought a door wreath for £20 through Frugo, but was actually from China. Absolute rubbish! Would have cost me £20.30 to return it! AVOID this company at all costs as when I realised it was from China it was too late to cancel. Also my mistake as I usually check reviews. How they advertise Grest on Trustpilot I'll never know as ALL reviews are shocking. Frugo… You should be ashamed & I will continue to rate you as rubbish on every site!