Sunshine A.’s Reviews of Zenni Optical & more

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Zenni Optical

Eyeglasses

“Cannot see out of my glasses!- Wrong prescription”

12/31/19

I've ordered glasses from here before with no problem, however the last pair they sent me I cannot see out of! The lens prescription is entirely incorrect and the arms of the frames are stretched out wide as to where the glasses do not stay on my face( possibly why they were on sale?). So now im without glasses and I need glasses to see. I tried calling them and my calls went to INDIA. I'll just dispute with my bank and go to LEns Crafters where I should have gone initially.

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Thank you

Jeff H. – Zenni Optical Rep Over a year old

Hi, thank you for posting your review of the glasses you received. We were sorry to learn that you could not see well through the lenses of the most recent pair of eyeglasses you ordered. We were also sorry to read your comment about the frame. Please email service@zennioptical.com and please put your order number in the subject line of the email, and please attach a copy of your prescription to the email. We will be eager to ascertain your order information so that we may resolve this matter to your satisfaction.

Next Deal Shop

Discount Shopping

“SCAM SCAM SCAM!”

1/26/18

I ordered a product and they provided me with a fake tracking number from China. They also sent me a FAKE "USPS webpage" to track my package with a 'non existent' tracking number and on the website there is a FAKE 800 number that is a PHONE SEX number (*******777) (I have photos to support my claim). This company is not a legitimate company.

I just cannot believe they put a Phone Sex number on their FAKE USPS website as a Customer Service phone number! And after researching a bit more, its not even a genuine USPS website- this company created their own FAKE USPS PAGE with a standard template to trick customers into thinking that their product was shipped.

Tip for consumers:
Just know that they have created a FAKE
USPS WEBPAGE with FAKE tracking info. They use a template to make it LOOK like its from the USPS website and it is NOT. BEWARE!! If you notice, the 'Customer Service' 800# is a PHONE SEX phone number!