Sunita A.

I ordered photo mylar balloons for my son's 16th Birthday and their website wouldn't center the pic. It kept moving it to the side of the balloon. I tried to fix it many times but it wouldn't center. I finally put the order in so that I can speak to someone and make sure the pic would be centered as I'm sure they can see it wasn't once they received the order. I sent an email to their customer service right away but no one responded back. I finally called two days later and they had processed the order as is which was incorrect. It was their system flaw and charged me the full amount and wouldn't fix the order.

It takes 15 min to get through to anyone on the phone. When you do, they are not helpful at all. I would never order from this site again!