Thumbnail of user suec102

Sue C.

Contributor Level

Total Points
166

2 Reviews by Sue

  • Costco

6/23/19
• Updated review

I ess told in may then in mid June and so far nothing, a very disappointing purchase I bought the Washington 9 piece, terrible quality and service

Disappointed
4/30/19
• Previous review

App or just a 7 piece dining set the next day I realized it was too small I canceled it and got a 9 piece. 10 days for refund of 1st table, same when they called to tell me my table arrived it was damaged the box was open n corner and the top of the table wood was split. They took it back I got a call 2 hours later your table is here, I go see its the tea I got a refund on, I wait a week no new table I call it wasnt scheduled correctly, then the new table arrives that scratch on top and two chairs damaged very disappointing the two chairs they said they'll replace but in a month

  • Rosegal

8/2/17

I purchased an order of a shower curtain to the carpet I received an email of the wrong one I canceled it less than a minute after ordering it via email via phone and be a Messenger that they have on Facebook days later they shipped it out regardless of my cancellation and refusing to credit me my money I have copies of proof that it was canceled less than a minute after ordered. There are thieves I' will never ever buy from them again

Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear Sue,

We are sorry to hear that you are experiencing some issues.

We offer all our customers solutions based on our policies. If you have an issue and would like a refund, please first refer to our returns and warranty page here: http://www.rosegal.com/warranty-return/.

We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.

We look forward to helping you.
Rosegal Customer Service Team

Sue Has Earned 6 Votes

Sue C.'s review of Rosegal earned 4 Very Helpful votes

Sue hasn’t received any thanks yous.

Sue doesn’t have any fans yet.

Sue isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user deborahh676
4/30/24

I no longer believe Costco is superior to Sam's. I was initially thrilled when Costco opened a...

Thumbnail of user bretthallettawtgb
Brett H. reviewed Costco
4/26/24

Costco's delivery service left me feeling cheated and frustrated. Despite paying extra for...