Bought a quite expensive monitor - but on arrival the bezel was wonky and the picture had a dark shadow in the centre. Contacted them but they wont simply replace - they want to claim on the manufacturer warranty! What after a few days?! They have NO RETURNS POLICY - if its broken when delivered its YOUR PROBLEM and not theirs. Dont buy anything from these guys that is expensive. They want pictures and videos and then they decide and then they will contact the warranty people etc... a good company should simply replace within a week of delivery. Really shoddy... considering that the things they sell are high priced items AVOID AT ALL COSTS.