Ordered Redrock side steps for '23 2door Jeep. All went well but one threaded rod on one step bracket was cracked. Called to get 1 replacement bracket but was denied...needed to take everything apart, repack and send back the whole order - uh, no way. On a whim, contacted Redrock but again denied as they are a third party supplier. There HAS to be a better way to obtain replacement parts for broken or missing items. C'mon guys, work it out!