Steven H.

I needed a cover for some retro style oval garden chairs. The website had a good selection of basic shapes. One of them was perfect for my chairs. I measured as advised and input the dimensions into the order. About a week later the cover arrived and is perfect. The fit is good, while allowing easy removal and fitting. The fabric is excellent, very tough but supple.

April 2019 a company shipped a car part to me in Kissimmee, Florida. I have rented a holiday villa for 2 weeks. The villa is in a quiet residential road, Wellington Loop. The tracking showed that the postman had not delivered the package because the address was a " vacation home". The package was returned to Miami to the sender. Before this happened I telephoned the 800 number and requested the package be held at the local post office for collection. 3 days later I called at the post office to collect my package. I wax told this couldn't happen and the package was on its way to Miami. The supervisor stated that their local policy was to not deliver to a vacation address. I said that I had asked for the package to be held for my collection. The supervisor shrugged and said that that couldn't happen.
So USPS has breached their contract, they were paid by the sender to deliver a package, they have decided not to and to return HD package to the sender, who does not receive a refund.
I am disgusted by the actions of the USPS.