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Diabolical customer service
Diabolical customer service - it's impossible to reach customer services, I've had zero help with my problem! I'm left with no ink after their instant ink scheme stopped working. Bought a new cartridge - printer won't let me use it. Now I'm sitting with a totally useless £80 printer. Avoid at all costs.
Products used:
HP printer and cartridges.
My wife bought an Apple Watch. It kept going wrong. I was asked to send the watch back so it could be repaired/replaced. The case of the watch was pristine. I got a response that the case was shattered - definitely not my actions! They now refuse to stand by their legal obligations because I have zero proof the case was undamaged. Told that it would be £320 to repair as it was my fault. So now I have a trashed watch and will need to spend £400 for a new one! Furious. I'll never use them again.
Products used:
Apple watch
Steven D.'s review of JohnLewis earned 6 Very Helpful votes
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