Stephen D.

Good for personal ads, but you can't delete messages sent to businesses - and they send them your email address! How is that legal, Gumtree - data protection act? It's the same if you send a CV; it can't be deleted! I don't want to see old/obsolete messages, or my personal information online forever! Please make these DELETEABLE - NOW!
Messages to/from personal sellers can be deleted without any problem. Why are business messages different? No I'm not interested why you do this, I just want them to be the same as personal messages.
Searches are far too basic, no option for choices or negatives (as on ebay).
Car search options are pretty good, but why fixed options for mileage and age - why can't we enter these ourselves? 80k and under/over 10 years is not much help to anyone - let us enter our own ages and miles!
Lastly, please STOP showing eBay ads for things anything like I've seached for! If I've searched for cars, I DON'T want to see ads for CAR PARTS! The same goes for other categories. Please let me SWITCH OFF eBay ads - permanently!

Very poor. Impossible to return the item if you're not satisfied with it, despite legally imposed remote selling guarantees!
I bought a Spotlight Oral Care Sonic Toothbrush via their website. The purchase link took me to the jusmylook.com website, where I completed the purchase. The toothbrush and accessories arrived in a box, sealed with a clear plastic wrap, like most things do now. If you break this wrap - as you HAVE TO, to even see, let alone check your product, you are deemed to have broken the 'hygiene seal' and therefore JustMyLook will REFUSE to take it back, even in you've not used it! Spotlight themselves simply wash their hands of the situation, saying that they can DO NOTHING, as you have not bought from them. They deny that they put sales links from other companies on their website, but that's where I initially clicked to buy this.
Their toothbrush may be exactly what you want, in which case, no problem, but for me, I wasn't happy with the really TINY HEAD and the total length of it (about 25cm - much too long to fit in my bathroom cupboard).
Now I'm left with a £100+ toothbrush that I don't want and CAN'T return for a refund.
So, if you want one of these, MAKE SURE it's what you want, as once you've opened the outer packaging (just the cellophane wrap), they will NOT take it back!
How does THAT work with the laws on remote selling Spotlight Oral Care?

Awful company; ZERO customer service! Item delivered OK (Spotlight Oral Care Sonic Toothbrush), but totally refused to accept it back and refund me, due to outer cellophane wrapper having been removed. HOW ELSE am I supposed to view and check my order!
Making this outer box wrapper the one and only 'hygiene seal' is ridiculous, as it makes it absolutely impossible to check and return your item (see my review of SpotlightOralCare too).
I am guaranteed BY LAW to be able to return an item purchased remotely. Yourselves and Spotlight are circumventing - if not outright breaking - the law on remote selling by wrapping this item in this way in order to make this impossible and refusing returns or refunds!

Do NOT buy this item, unless you are aboslutely sure you want it and won't want to return it - because you CAN'T!

I bought a large, cheap, Electriq combi microwave, which turned out to be very poor quality AND faulty - I couldn't close the door on it when it was hot! Despite this, they failed to refund my delivery charge. Their website is utterly useless and still says my item is still 'out for delivery' and there is no sign of my return, or complaint on there. They are currently shown as 'offline' (11am on a Tuesday). When reporting my problem, they insisted I send a video of the fault, so that they could track the return – they ‘couldn't' accept my return without one! I had to phone them to get it returned, as they refuse by email until I sent a video and their online system simply does not show anything!
As it is, I wish I had sent a video (but I'd already boxed it up for return), maybe then I'd have got my delivery fee refunded. Also, I cannot see how to leave a review on their website, so how they get them, I don't know. Very poor, I would definitely NOT recommend buying from them – AVOID!