stephen a.

Vrbo is the most inept unprofessional clueless company i have ever dealt with. The reps are poorly trained rude and clueless. They are so poorly trained they actually lie and refuse to escalate issues. The new vrbo service fee is rediculous and pithetic. The company as a whole is and has opened themselves up to multiple class action lawsuits. The actually admit to discrimination in their policies, procedures, and test programs. The lack of communication is epic and deliberate. It is amazing vrbo is actually on business.