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Stephanie G.

Contributor Level

Total Points
82

1 Review by Stephanie

  • Beautykrew

1/8/20

This is the only communication from this company. (If you have any questions, reply to this email or contact us at *******@beautykrew.com)
I sent multiple emails as there return policy requested with Order #, invoice #, my phone number, name, address.
Requesting return number and refund for the 3 wigs I purchased on line that I did not receive.
This is my message to them.
No wigs for wedding... Are you kidding me!
No wigs... Some kind of small packages of hair.
Regarding this box. Something is wrong. You will see I have not even fully opened it. It looked too small. I said this does not look like 3 wigs. So I slipped my finger down one side of the tape. I got a glimpse of small packages. You can not even imagine how much grief this has caused.
Please send return number.
Refund. Was charged 110.62 for wigs I Did not receive.
Thank you.
PS.
Sorry for multiple emails. Scrambling to find another source for wigs. We had trouble looking for your number, then reading the return policy. Then discovered this email, then many helping people here.
Below is a picture of the mostly unopened box. Tape twisted. Flap out. No customer service. No communication. Charged me for items in box I did not order. Sold out of stock merchandise then charged me for and sent something else. It looks like another return.

Tip for consumers:
Use wigtypes.com

Products used:
Charged for items not on order.

Stephanie Has Earned 2 Votes

Stephanie G.'s review of Beautykrew earned 2 Very Helpful votes

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