They will not return your money unless you continuously call. They charge $5.95 for restock of each set that you return. It takes well over a month to complete the return process. Better to just buy a set in person from some other lingerie store. Each customer service rep has a different story. Take note of who you talk to and the date.
We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue. Could you please help us out with an order number related to this issue and explain your concern at help@adoreme.com?
We would greatly appreciate it. It would help us greatly to investigate this mishap with our team.
Please note that our representatives are always happy to refund the restocking fee for first time customers who did not know about the policy, no questions asked. As soon as you receive the notification email that we have processed your return please contact us via email and you can be sure to receive a full refund.
Thank you for your patience and understanding. We are genuinely sorry about the disappointment our product and service has caused you.
Best,
Adore Me
Star Has Earned 3 Votes
Star G.'s review of Adore Me earned 3 Very Helpful votes
Hello,
We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue. Could you please help us out with an order number related to this issue and explain your concern at help@adoreme.com?
We would greatly appreciate it. It would help us greatly to investigate this mishap with our team.
Please note that our representatives are always happy to refund the restocking fee for first time customers who did not know about the policy, no questions asked. As soon as you receive the notification email that we have processed your return please contact us via email and you can be sure to receive a full refund.
Thank you for your patience and understanding. We are genuinely sorry about the disappointment our product and service has caused you.
Best,
Adore Me