We received a gift from Fanatics. I called to return it--took 3 separate calls to finally get them to process the return. They had us fill out a form to receive store credit. They say they offer 365 returns--once the items were finally sent back we got an email saying they were not returnable and the items have been donated to charity. Then, after another call, they accepted the return but would not process the gift return so they credited back the original purchaser. Their service was terrible, their return process was terrible. I'll never buy from them and you shouldn't either!
Hello S S, thank you for your feedback! We are so sorry to hear about this experience and would love to work with you to get this resolved. Please reach out to us here via private message and provide your full and complete order number and we would be happy to work with you to find out what went wrong with your purchase. Thank you again, we hope to hear from you soon! Sincerely, Julian