After reading reviews on this site, I was worried after placing an order with this company that I'd regret it. But it's been a great buying experience and I've now ordered three times. The women's clothing items I've ordered in "good condition" have been exactly that, ranging from excellent to very good and all certainly in wearable condition. The prices, especially for marked down items, are fantastic -- half the price of other sites if you get free shipping. You will get some items that might be a little stretched or something, but these can be returned for free, so you've lost nothing. I do recommend shopping the site on a screen large enough to enlarge pretty well; the photos are good enough for you to see any fade, etc, that you won't be happy with after buying, but you have to click and have a decent sized screen ie, tablet not phone, in my case). Boys clothes are good too -- just be aware that sizes are more variable - a size 14 can mean 12-14 or 14-16. Also, create an account before you place you first order. If you don't, you can get the refund from your purchase as a guest posted to the account just by coping the key that's sent to the email you used as a guest, but you do have to take that extra step. Overall, keep in mind that it is an online thrift store, not a new store, and you'll be very pleased!
Hello Sonya,
Thank you very much for taking time out of your busy schedule to post this review! We are extremely pleased to hear that you love our online consignment shop! Our goal is to make shopping easy and affordable, helping our customers find a wonderful treasure. We appreciate your detailed feedback, and reminding other potential customers that these items are pre-owned! Our merchandising team closely reviews each product to ensure we are putting the best quality merchandise on our site! Thank you for being a vested partner, and providing feedback that allows us to continue to grow! We look forward to a continued partnership!
Sincerely,
Jen - Swap.com