I've always been happy with my clothes from Free People. I use to order from them all the time but stop because they use Laser Ship to deliver my items. My items never are never delivered on time. I've asked them to call me when the driver gets outside. Instead they call me after to tell me that a unit number is not on my package but the day before it was they couldn't get in the building. I've decided to stop ordering from Free People until they change their shipping company. I gave them 3 stars because of delivery.