I had purchased a sweatshirt in an xs... the original purchase was a little to small... i sent back the original purchase, then used the store credit to purchase the small... they ended up sending the xs (wrong size) back to me... when i contacted customer service, they gave me an attitude and hung up on me when i was trying to explain the situation. I'm an avid online shopper... this has been the worst customer service! Especially when it's their mistake.