Do not use this company. I bought a code for LOTRO Helm's Deep expansion from them and it didn't work. I contacted them immediately about the problem, and after 11 days of emailing back and forth I am still out of pocket. I complied with every request they made, even including screen caps of the code refusing to work with my turbine account and they still refused to offer a new code (which I would have been happy with) or a refund. Once they had my money they couldn't wash their hands of me quick enough. They even requested I provide them with my Turbine logon and password so that they could 'check' for themselves (what type of reputable company does this?). In the end, I just bought a key direct from Turbine in today's Black Friday sale.