SL B.

I've been using Scrapbook.com for a short time and am very impressed with their service, turnaround time, and products offered. Whenever I receive an offer through the mail from another company, I always head over now to Scrapbook.com to see whether or not they offer the same item and checkout their price. The reason is simple - I am very appreciative of their good descriptions, their turnaround time, the careful way in which they pack my purchases, and their quick response if I have any questions. If you paper craft, work in mixed media, or are a scrapbooker - I strongly encourage you to check them out. Their prices are not always the least expensive - but they have very good sales and the prices are certainly competitive and even more so given their steller service.

The products I purchased are nice and the prices were good. However, after my order was acknowledged, I never received a followup tracking number that they said would be provided when the product shipped. I reached out to their support about it but then received the package that day. So they shipped quickly - just didn't inform as they said they would. And the product (two 12x12 cardstock sets) were bent down the middle because the shipping bag was flimsy and had no support. So I won't order again. I'm pretty sure I can salvage the bent product - but this was my first order from them and if they can't bother to put a piece of cheap chipboard in their packaging to keep their products from getting bent then I can't be bothered with ordering from them again. Sad because I was really hopeful that this might be a good place for me to get paper products.