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S L.

Contributor Level

Total Points
82

1 Review by S

  • Snapfish

8/22/19

Do NOT use. There are other alternatives. The customer service is the worst we have experienced with any online retailers thus far. We asked for a status update, a refund or a replacement on an online order that had gone missing. SNAPFISH slow rolled us and took no actions even after 5 emails. We had to resolve the issue through our bank by disputing the charge. Then it took 3 emails to cancel our online account. The reps are incompetent, and there is no customer service quality control.

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S L.'s review of Snapfish earned 2 Very Helpful votes

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