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s L.

Contributor Level

Total Points
162

2 Reviews by s

  • JustFashionNow

5/24/21
Verified site experience

I AM STILL THINKING THIS IS A DUPLICATE ORDER! HOWEVER, NO ONE FROM YOUR COMPANY RESPONDED TO MY EMAIL... WHAT A WAY TO START OFF WITH MY FIRST ORDER FROM YOU COMPANY.

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aff j. – JustFashionNow Rep

Do you want to cancel the order HBC02821280? Pls let us know your reply on email.

  • Filters Fast

11/12/18

I have been ordering filter from this company for a number of years. Up until my last order I have always been quite pleased with service.
I buy my refrigerator filters and an under kitchen sink filter through them.
This last order of refrigerator filters was shipped in a thin, grey plastic bag. There was no padding in the bag at all!
The boxes were a MESS. When I wrote to the company about it they seemed unfazed and wanted to know if there was any damage.
Seeing as at least 2 of the 3 that I bought will not be used for quite some time, just how do they expect me to know if the rough handling in the completely inadequate shipping bag has damaged the filters.
I think it's time to shop around the Internet again. If I want boxes that look like they came out of a flea market, maybe that's where I should look.

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David A. – Filters Fast Rep

Hello, S. L. We ship our refrigerator water filters in a bubble mailers because they are built to withstand the shipping process and this also allows us to keep shipping costs low and provide free shipping to our customers, as you received. We 100% stand behind any broken or defective product, we just ask that all items be inspected upon delivery so that you do not run into a situation where 12 months down the road, you have a non-working filter. If you believe that any of the 3 filters you received have been compromised and you do not want to use them, please email me directly at Lindsey@filtersfast.com and I will be happy to take care of it for you.
Thank you,
Lindsey Williams

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S L.'s review of Filters Fast earned 2 Very Helpful votes

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