Ala S.

If there were zero stars that is what they would get. Horrible customer service from two of the people working there. After how they treated me, I'm never going back there. As I was in the store, the team lead working there was busy talking and texting on her watch as I requested help multiple times. When she came, she would talk to me with so much disrespect and later on gossip with the other person working there, I'm assuming an assistant manager or someone in a higher position based on the way they were talking. As a customer, that treatment made me feel horrible. The gossiping could be clearly about me, as there was so much loud laughter. When the other person came to help me, she said, "I don't know if you heard, but as I said"... and so on. She was so rude and self-entitled because nobody should be spoken to like that. This trip has given me a whole new perspective about this store, since I should feel included and so on, however, thanks to those two I felt the opposite and even worst. These types of people shouldn't be working in customer service BECAUSE of all the bullying... The way they treat other members is disgusting. I can't believe after reading all these reviews, they haven't done anything about it. HR needs to do something.