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simply s.

Contributor Level

Total Points
160

2 Reviews by simply

  • Day's Inn by Wyndham

6/24/18

Im currently on a vacation with my husband and children. We live in Arizona and decided to stay at your Days Inn on Adobe Falls Road location. At approximately 10pm at night I heard the door handle being turned. I had the dead bolt locked. I looked out the peep hole and saw a middle aged homeless looking woman using a key card and she opened my door. I was terrified. I yelled at the top of my lungs to make her leave and I slammed the door. At this point Im shaking and in tears. I called the front desk and she basically said theres nothing that can be done beyond checking out, IN THE MIDDLE IF THE NIGHT WITH MY SLEEPING CHILDREN IN A TOWN THAT I DONT KNOW WHERE ANYTHING IS! She sent a maintenance man up to change the locks and he admitted that he saw the woman in lock our room with a key card. I called the front desk four more times and she offered to move our rooms but if the woman has a master key it wont even matter. Apparently theres not a night manager because I requested to speak w her multiple times and was eventually told there wasnt one. She didnt even offer to compensate our costs. To me it would make sense to compensate our stay and send us to a sister location that is safer. So far shes denied the request and is waiting on her manager. I want this situation to b made right. My son had heart surgery a year ago and this vacation is his first summer vacation in two years. Is this really how all Wyndham locations treat their customer? Does Wyndham really not care about the safety of their customers? I cant even articulate how I feel right now.

Jasmine from the front desk finally got in contact with manager breisi Ramos per Ms Ramos she will comp 50% of tonights charge and refuses to send us to a sister site. Not only does she refuse to compensate our stay she stated (per jasmine) "If they got a problem with it they can contact cooperate because I dont care at that point I received an email address for cooperate." Im not confident that this company is concerned about the safety of the customers nor conflict resolution. Im devastated and absolutely heartbroken. There is a master key floating around and its quite obvious that its being used as a place for homeless people to get high or do god knows what. I thought this was supposed to be a family friendly hotel? I dont have the money to reschedule this vacation. Im a full time student and my husband is an officer. We work our butts off and all we wanted was to give our children a good time.

  • RoseWholesale

12/19/16

It was such an amazing value.It was just as nice in person as it was on the website.

You can't find a better value for the quality anywhere. Surprisingly it shipped quite fast as well. I got it with free shipping and it got to my state within 2 weeks. I ordered several ring sets, earrings, earring cuffs, and a braclet.

I would absolutely encourage young ladies or family members off teens/young women to buy as cost effective high quality gifts. They also have all the super trendy styles!

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