- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I booked an all inclusive trip to Cuba on December 2 and immediately cancelled the same day. They do not advertise ANYWHERE their cancellation fees of $25 euros. They charged the cancellation fees immediately and sent me an invoice, however it's 2 weeks later and i still don't have my refund. I have emailed them repeatedly and they are unresponsive. Their customer service is horrible. NEVER book with them, their are unreliable and they do not respect the customer. READ all the fine print BEFORE you book any reservations with them.
Simone R.'s review of HotelsClick.com earned 2 Very Helpful votes
Simone hasn’t received any thanks yous.
Simone doesn’t have any fans yet.
Simone isn’t following anybody yet.
Empty.
Scam, scam, scam. Paid them, got their email confirmation... Then, 4 weeks later they...
I paid for a hotel room in March 2018 for March 2019. Got an email in November saying room was no...
Dear Simone,
We are very sorry to hear about that.
Please note you can find this information in our terms and conditions.
Please remember that it is always recommended to read carefully the terms and conditions before make a purchase.
If you need more information don't hesitate to contact our customer care department.
Best regards,
HotelsClick