Never ever use this company! We made the big mistake of not reviewing this company before using them. We sent an iPhone 4s 16BG off to them a month ago after receiving a quote of £170. A couple of days letter e-mail response stating they where knocking 15% off for "excessive wear and tear" reluctantly accepted the offer and as of yet we have not received payment. They do not answer the phone or respond to e-mail. This company needs to be shut down immediately! We are contacting trading standards and action fraud as this company are criminal. What they are doing effectively is committing fraud.