- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They asked me for all the plastic, tape and all the package when I request return, one is not even opened, the one I tried on was extremely big on my wrist, my iWatch doesn't touch my skin to its job recording my vitals, their products are not cheap, they don't want to refund, exchange or return. I regret buying from this business.
Tip for consumers:
I wish I searched for customers support before ordering from this business, there are many other companies who would be more considering helping customers when something doesn’t fit , this is online purchase risk are customers won’t be happy when they receive the products. They should be helpful and open to returns . So regret
Products used:
I’m trying to return, they suggested I give them away , like they cost me cheap , they are crazy , really crazy . Never fall with them again .
Silvia hasn’t received any votes.
Silvia hasn’t received any thanks yous.
Silvia doesn’t have any fans yet.
Silvia isn’t following anybody yet.
Empty.
The ( over $50) watch bands are poorly made and unravel easily and fall apart. When you contact...
Paid extra for expedited shipping (3-6 day) and come to find out these products are being shipped...
Hi Silvia! Firstly, I apologize if our return process has caused you any inconvenience. We appreciate your feedback, and please be assured that we highly value our customers' satisfaction. We are committed to fairness and accommodation when it comes to returns and exchanges. I apologize if you found our initial response unsatisfactory. I have reviewed your emails and am pleased to see that our customer support team is currently assisting you. Our dedication is to enhance our services and continue serving you better. If there is anything else we can do to assist you, please do not hesitate to reach out. Thank you for your patience and for bringing this matter to our attention.