Sieglinde P.

I placed an order, and four hours later was calling to see why I did not get my free shipping as advertised on the catalogue. I made a separate entry here on that issue. The prompter asks if this is a new order or an order I already placed. I chose the second one. It asks for your confirmation number. I gave it to them. It had no record of my order. Then it asked for my phone number, but still said they had no record of the order. It kept sending me in a circle, and I got nowhere. Why did they not have this information? My phone number is the same for 30 years, and is a landline. Big hassle.

The pictures on this site are the same as another site under another name that I ordered from about a year ago. Identical. I ordered a beautiful sweater and received something that (no exaggeration) looked like it was pulled off a trash pile and ironed. It was torn and damaged, smelled to high Heaven, and was about the size a child of five would wear. The "style" was nothing like the picture, and rather than aggravate myself further, I just threw it away. It was too much of a mess to even donate. When I contacted the company they said to take pictures of it. I told them I would send it back for a refund, and they said they did not want it back. No wonder. There are many bogus sites like this, and you MUST look for reviews before ordering, or you are throwing your money away. This also happened to me when I ordered a table from a site without doing my homework until afterwards. My credit card did refund my money on that. The ratings on this site have to be bogus as well. Scam companies have a lot of employees to make up bogus reviews.

I ordered a coat from what appears to be a sister site called RossKiss. I just saw this same picture here on Annie Cloth. I received my "coat" which turned out to be a cheap, tiny, hoodie with damage and it smelled horrible. No tags, no manufacturing information, no shipping label, no return label, nothing. This was a $50 loss. There are many scam websites out there, and some of them actually use Paypal. I am not going to go through all the hassle of trying to get my money back because it is too stressful. The item is so bad that I even hate to donate it. I believe used clothes are being recycled by China and these pictures are just stock pictures they use for whatever they have that is even close, which mine really wasn't. Order from sites you know are reliable. Second time this has happened to me.