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shwetha D.

Contributor Level

Total Points
81

1 Review by shwetha

  • Groupon

4/20/17

I bought a deal on Groupon and have been expressing my concern on the experience I had with them, so that it does not occur to other who buy the deal. NO one from customer support bothers reaching out to me despite my repeated messages. I later tried calling them and explaining all the hassles that I went through. The representative said that the matter will be escalated and I will hear back. Its been 4 days and no one has bothered getting back on the issue. I have emails, screenshots as PROOF.

Tip for consumers:
IF you buy VOUCHERS and have a bad experience GROUPON DOES NOT CARE A DAMN AND WILL NOT help you. I did not want to use the voucher but had no choice as GROUPON NEVER GOT BACK

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