shumutun g.

I highly recommend not using the services of this company, since its systems are designed in such a way that you can easily lose money irrevocably. In my case, I lost 470 USD on purchasing a return ticket. In the interface of their system, I chose a tariff with the Full Refund feature, and when a couple of days later I applied for a refund, they told me that this was impossible because some rules had been violated. In the correspondence, I found out that the money can only be returned within 24 hours from the date of purchase (there are still a lot of points, but I was not returned the money based on this), but it is impossible to find these restrictions at the time of purchase for a ticket in the system, and there are no footnotes on these restrictions are nowhere to be found, and support does not consider this a problem, which I believe means this is intended.
It's unclear what other pitfalls there are, but I'm sure where there is one there are others. It is better not to have deals with this company at all, but if there are no alternatives, then I recommend that before performing any operations you contact their support service and find out if there are any restrictions for the operation you are about to perform.