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The deposit was not refunded even after 2 months after vacating. Visited the branch multiple times and sent multiple mails, called the customer service. No response for the mails and when calling the customer service, the only response received is that the request is forwarded to the concerned team. Every time they give the same response. I vacated the ADCP due to the poor service and I took other private real estate. Stay away from ADCP. Every time I visit the ADCP office I see the staff shouting at the customers the staff is very rude to the customers.
They never responds to mails. Requested for a cancellation before 2 days and there is no response from their side. Even though they claims to be 24/7 customer service you will be lucky if someone picks when you call the customer care. Think twice before booking at Rehlat.
Shine K.'s review of ADCP earned 2 Very Helpful votes
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If you want to save your self from stress, please dont transact with them. Rhey will use your...
Dear Shine,
I hope this email finds you good.
Appreciate your patience and co-operation.
Please note that the refund has been successfully processed from our end. The refund receipt has been sent through mail for your reference.
Kindly check your mail and do let us know if you need any additional assistance.
Here to assist you.
Regards,
Customer Delight Team
Rehlat