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Ordering was easy, but if you want to return something you can forget it! I was offered to keep the item that I didn't want (too small - can't wear) and receive a credit of $6. When I said that I didn't want that amount since I paid almost $30 and that I wanted to return the item to get a full credit I was told not to send it to the address that was on the package. I was not given the address to where I was to return the item (via email). I have still not yet received the address. I said that I would accept a $20 refund and have yet to hear back. Needless to say I'm not sure I shop at CurveDream again.
I saw a pair of pants online that I liked.
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I was unhappy with a pair of shoes I ordered for several reasons. They weren't eligible for...
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com.
We put customer experience first and will continue to make improvements.
Team CurveDream