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This used to be a great site but now it is more of a job. Should be getting paid for being on the site. You apply for samples but have to apply for a lot to get enough points to receive them. Then, you are working diligently to get enough points and you get an email saying if you don't have the 600 points in 48 hours you will forfeit the sample. Prime example of a business that was good to start but got too big for it's britches. People are doing you a favor by going to your site. Your chances of getting the sample is slim to none on the bigger ticket items. Sad to see a good thing go bad.
Tip for consumers:
The shipping on the boxes can take months and then only partial shipments received. There is free shipping if you don't count the hours you have to spend to get the 600 points needed to ship the box. Each sample gives you 5 points for applying. The math speaks for itself.
Customer service with them is by far the best I have seen in a long, long time. Bought two things and one just didn't work for me. Called them and talked to my sales engineer and was told no problem. Sent me a shipping label, I returned the product I didn't want and within a few days had the one I wanted. I am so happy with what I got. The quality is wonderful. James Ridings kept me appraised of what was happening all the way through. He explained everything and I am thankful for his help. Honestly, can't beat this company.
Products used:
Cajon and Ukulele
Sherry W.'s review of PINCHme earned 2 Very Helpful votes
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Just sick and insane. This kit can do anything you want. The sound is unreal. I can know play may...
My review is based on the following story. I started making ukulele's after a trip to Hawai'i...
Sherry - I'm glad to hear that we could get you set up with the right gear. We are fortunate to have James on our team. He's a tremendous asset to the music community. We look forward to having the chance to serve you again in the future.
Ethan K - Customer Experience Specialist