Sherry P.

Booked through Priceline.com requested a 2 1/2 3 star hotel in the Asheville, NC area. Offered $75.00 a night. Bid was accepted and it was for a Baymont Suites. In no way a Baymont Suites is a 2 1/2 3 star hotel, especially with outside entrances. Called and asked them to switch to another hotel in the area and would pay more and they said we had to stick with what we got. Called back and told them we could reserve directly from Baymont Suites at a lower rate and they agreed to give a credit for the difference. Arrived and the hotel was be remodeled. Stained bed linens, dead bugs in the window, cigarette burns on the chair and painters tape around the door knob and along the trim area. Horrible rooms, they both reaked of cigarette smoke and they were unable to move us to non smoking rooms. Totally sucked. I will NEVER use PRICELINE.COM again!

I needed my lawn mowed, went online, found their site, a few clicks and my job was accepted. I was unsure of the height measurement so I paid extra, it was well worth it. They came the next day. Looked great! Very pleased and will use them again.

Update: I've used Lawnmowingonline.com 4 times, the first 2 times was awesome, no problems at all, however, the next 2 times I had considerable issues. First, I ordered for the same services as the two times before, added additional tips and no one accepted the job. Asked for a refund and received it after Several days. Second, I ordered again for the same services, added 3 additional tips to have it accepted, no one accepted. I sent an email to cancel the order and then I receive a email saying that my order was accepted 6 hours after I canceled it. I contacted the contractor and let him know I canceled my order and no longer needed his services. He asked was I sure I canceled because I was still listed on his job list. Yes I was sure! It took several requests for refund and they refunded my money minus $15 for the cancel being within 48 hrs. That was total crap! No one accepted the job until I put in a cancelation request. They had added that little gem about the $15 since the last job I canceled. I had to send a separate request to get a refund of the additional tips I made. I have to say since my first review the overall customer service and professionalism with this company has greatly declined. Not professional, poor customer service. The person replying to all the refund requests seems to take the requests personally and his replies reflect that.