Sheriden D.

I ordered a pair of shoes and the bag to match for my daughter's graduation only to receive two bags. I am leaving in three days and was asked to drive 40 minutes to do the exchange. They do not offer overnight shipment so it looks as though I may not receive the shoes in time.
I requested to speak with a manager only to be told, I'll get a call back tomorrow. The representative was kind enough but as he exclaimed "nothing much we can do".
Will no be ordering with Aldo again.

I booked a flight in 2019 and of course the flight was cancelled due to COVID. I was issued a credit and was told that I had to use the credit before February of this year 2022.

I still do not feel safe traveling due to the current climate and have tried to contact this company to either push the date to 2023/2024 or issues me a credit but when calling I have not been able to speak with anyone for hours (2-3) each time (trying at different times of the day). I obviously want to get this resolved and time on my hands. I am on hold NOW (1 hour and 25mins) and still nothing.

This company it seems have made it difficult to speak with an actual person... shucks I would take an email address and vent my concerns there but I keep being directed back to the telephone number which has no one on the other end. Please don't waste your time with this company as you will never get anything resolved.

Justfly please pick up!