Member since February 2018
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I had bought a pair of pants for my friend on July 2nd for her baby shower that was on August 5th. I reached out to them on August 11th (after my friend had tried them on and found they didn't fit) and asked them how I would do a return. I was told that I couldn't return the item for a refund as it had been 30 days from the shipping date. I have never heard of such a short return period from a clothing company and now will not be able to get ANY of my money back. I obviously still had to get my friend something that would work and ended up losing $77 because of it, not to mention the additional money I spent on a REAL clothing company with a decent return policy. NEVER SHOP HERE.
Typically when you call a 1-800 number you sit on hold for 10-20 minutes listening to horrible elevator music just to finally get through to a real life human being that is zero help. Not in this case! Angel who answered the phone was sooo much help, he laid out the differences in prices between the two sections I was looking at and also told me what the pros and cons were of each! I have never been to a concert or event like this so I was completely lost and he gave me the confidence that I was making a good purchase for my husbands birthday! Thanks Angel! If anyone needs a little extra help and wants to get the most for their money, call extension 2763 for Angel!
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