Shawn P.

On December 16th, package was delivered to the wrong address. Sister sent a gift because I was grieving the death of my mother. The package was delivered to an incorrect t address. We provided a picture of the porch in which it was delivered to. The delivery company ( Veho) admitted that they delivered to the incorrect address. Tory Burch refused to replace the item or even refund the cost of the purchase. I was told by Tory Burch since my address doesn't exist the delivery company delivered it to an address that was similar to mines! I have ordered several items in the past from Tory Burch and all items were delivered to the correct address. I will NEVER purchase another item from them. They really don't care about the customer.