Sharon P.

We visited the office, paid our application fee, were given the keys of the house to go and take a walk-through, and when we got to the house, the keys did not work. We called the office, and they said they key had that problem since they had it made, and other applicants had the same problem. Bring it back, they said, and they would get another key for us. We drove back, and were then informed that the other key they promised was out with another employee that hadn't made it to work yet. They told us not to worry, the property we were interested in wasn't 'going anywhere'. I called back the next day to check on the status of the key, and was told they would call me when the guy got in that had it. I never received a call, so about a week later I called again. This time, I was informed that they are too busy to take calls and that the property had been rented out and was not available. moveintoday.net is not the place to go for customer service, honesty, reliablity or convenience. If they are treating serious prospective renters like this AFTER charging them application fees, who knows what they would do with sensitive information or the commitments involved in the renting process. I am not impressed with moveintoday.net.