I placed an order, it took approximately a month, maybe longer to arrive. I wasn't happy with the quality of my purchase and requested a refund. I was first offered a credit towards my next purchase, then 70% of the purchase price, next 50% then 30% and finally after saying no to all the offers and repeatedly asking for a refund they finally said I would receive one in full when they received the item back so I asked where to send and they have yet to give me an address because they're concerned about if I will pay the return postage or not.