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Sterlla has a rating of 3.64 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Sterlla ranks 25th among Personalized Jewelry sites.
Love it! Just what I wanted! The quality and handwork was unbelievable. As far as the shipping it came right on time. No complaints from me. Satisfied customer
I placed an order, it took approximately a month, maybe longer to arrive. I wasn't happy with the quality of my purchase and requested a refund. I was first offered a credit towards my next purchase, then 70% of the purchase price, next 50% then 30% and finally after saying no to all the offers and repeatedly asking for a refund they finally said I would receive one in full when they received the item back so I asked where to send and they have yet to give me an address because they're concerned about if I will pay the return postage or not.
Love it! Just what I wanted! The quality and handwork was unbelievable. As far as the shipping it came right on time. No complaints from me. Satisfied customer
Love the quality and its a very pretty necklace. They've worked with me to make my order the best and make sure I was satisfied with my order. Recommend!
I placed an order for mother's day on april 30th and paid for express shipping, still have not receive the necklace and it is almost a month later... I was refunded 17$ for the shipping difference, but I would just rather have the order that I placed... I feel. Awful that my mother still has not received her mother's day gift... So disappointed
What a quality! I am in love with my necklace. They are exactly what I was looking for. Highly recommend.
The necklace ordered was absolutely beautiful! My daughter loves it! The quality is great the length is perfect. Highly recommend
Very dainty looking.It is so beautiful arrived in a nice pretty little box. Love! Highly Recommend!
I absolutely love my necklace I purchased for my daughter and granddaughter it's beautiful and gorgeous.
Beautifully crafted item! I couldn't be happier with how it came out! Would definitely buy from this shop again!
I ordered on May 5th and selected express shipping which told me it would arrive within 3 business days. Customer service told me it would take 9-11 business days. I now reached 11 days and they told me I have to wait another week. I asked for a % off and told me I have to wait until I get the item to get the refund. Very poor service as a first time shopper there, NEVEE again! And this gift was for Mother's Day.
Tip for consumers:
Alot more clear information on the express shipping details. They told me it can take 9-11 business days(which have now surpassed and still haven’t gotten my item) but on the website it says 3 business days.
I ordered two necklaces I was supposed to receive before Mother's Day. It is now May 24th I have not received them I have not received any shipping information I have contacted them and they just keep telling me that it's in production. What a bunch of crap! I strongly suggest you find another company to order jewelry from
Tip for consumers:
not buy from this company they are scammers
Products used:
Two necklaces for Mother's Day
I placed an order, it took approximately a month, maybe longer to arrive. I wasn't happy with the quality of my purchase and requested a refund. I was first offered a credit towards my next purchase, then 70% of the purchase price, next 50% then 30% and finally after saying no to all the offers and repeatedly asking for a refund they finally said I would receive one in full when they received the item back so I asked where to send and they have yet to give me an address because they're concerned about if I will pay the return postage or not.
Products used:
None
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