I was excited to hear about the "Barkbox" from a friend who raves about it. The first box arrived, I was flooded with emails prior to the arrival and after. The treats were amazing, the toys not so much. I added an extra toy, my mini Aussie torn them to shreds before the evening was over. I responded to one of the multiple emails and they said they would send replacement toys. They also informed me of a "tougher" Barkbox at an additional cost. Foolishly I fell for it. It has been over three weeks and no replacement toys. Big hype with lots of emails from company with their dogs (who knows if that is even real). I have asked to stop my subscription. We will see. Apparently I did not read the fine print. Don't be tricked like I was. Bad company!