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lori w.

ST. LOUIS, MO

Contributor Level

Total Points
80

1 Review by lori

  • Bark Box

2/29/24

This company lures you in w/wonderful promotional items, you never get. Still no box for Feb.

GOODBYE

Tip for consumers:
NEVER RECEIVED the promotional blanket or my February box. Took over an hour to get answers, since you can't talk to a live person, everything is via chat online or email. What a waste of an hour of my time. I cancelled my subscription, but was told they normally don't cancel. When you don't get the items, you pay for or the promotional items they LURE you with to sign up - why would I keep my subscription? HORRIFIC CUSTOMER SERVICE AND OVERALL, COMPANY!

Products used:
3 packages of treats in our first box and 2 toys.

Service
Value
Shipping
Quality

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