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Ordered some dresses and jewellery 2 months ago, all with 14 days shipping policy. Did not receive the items yet. Tried to contact customer service but same answer all the time. Will ship out next week. Waiting for brands to supply. Needed items for wedding this weekend - no outfits. No help at all - will not provide me managers e-mail or phone number. Don't actually need the clothes after this weekend. I am Australian but needed it for an Indian wedding that I am an official guest at. I am wondering if all Indian companies are cheaters like these. PLEASE DO NOT PURCHASE FROM THEM. I'm not even sure that this is a real company - they are probably scammers. I've just been scammed of a few hundred dollars. Stay away from them.
Sharlene S.'s review of IndianRoots earned 4 Very Helpful votes
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Namaskar Sharlene! Please accept our sincere apologies for the experience you've had shopping with us. We are getting this investigated on priority & rest assured that this will be handled with utmost professionalism & an appropriate action will be taken as per the findings. We would like to request you to please share your order number with us, so that the needful can be done. Regards..