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I ordered a small initial necklace. It arrived and the letter is upside down. Their response 'this item was made as specified' I'm not sure if they mean I specified I wanted it upside down or if they mean the item is made that way... It is not SPECIFIED on the website that the letter would be upside down... If it was I wouldn't have ordered it!
They offered me a partial refund... However never offered to fix the issue. I give the jewelry AND customer service one star. Completely unimpressed.
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Please don't buy from this company. I really wish I read these reviews before I bought. My custom...
They are an Israeli company that hides it as much as they can. Their return policy is non...
