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We were given $50 in Fandango gift cards. I couldn't enter it on the website so I called customer service. I was told that there system is not capable of using these cards at all. COMPLETE FRAUD!
Tip for consumers:
DONT USE FANDANGO
The dresses for my wedding are ruined and I have two weeks to figure something out. I was able to contact their online support and all they offered me was an email address to send a complaint to. I still have not heard anything back. One dress is missing a sash and another is the wrong color so I can't even take it to a tailor. I don't know what I am going to do now, I am so heartbroken. DO NOT buy from this company.
Shanna hasn’t received any thanks yous.
Shanna doesn’t have any fans yet.
Shanna isn’t following anybody yet.
Empty.
Dear Shanna M:
Thank you for shopping with us and telling us about your experience. We do apologize for the inconvenience you have experienced shopping with us. please believe us that we take our customers and every order seriously and if you have any problem, please tell us.we will try to do our best.
For you problems, you can contact us via our email customer_service@dressale.com, or the live chat http://livechat.dressale.com/chat.php, and our customer service team will help you there.
Thank you,
Dressale