Amazon is the type of company that will offer an array of products from brands, but values money over ethics. They may seem friendly with their interface and show convenience through services. It's all a facade.
However, that's a totally different story when it comes to communication and treatment towards employees.
Reviews on the site are sometimes fake with scammers acting as sellers while authentic opinions are being suppressed. I noticed the number of bots frequenting there as well. Also users/buyers can find their reviews being removed and discover themselves being banned from contributing for "unusual reviewing activity" by Amazon. The moderators really have poor judgement behind their monitors.
Another example is when employees that opperate in warehouses experience awful working conditions, the bosses there give the employees little time for a break.
If you're an employee that have a problem, your boss is not going to show any mercy for your mental anguish.
Pathetically enough, workers resorted in using pee-pee bottles if they need to urinate instead of going to the bathroom.
Workers in that environment usually breakdown mentally and become severely exhausted. The most ludicrous resolve Amazon has to offer was coping spaces in 2021. These are mental health booths known as "AmaZen."
In the Summer of 2023, Amazon decided to lock one of its customers, Brandon Jackson of Baltimore, Maryland, from his home connected with the smart home devices because a delivery driver allegedly heard a derogatory term through his doorbell.
Apparently, no one was home at the time as evident and Amazon finally granted access to the man's residence and his accounts without explanation.
I'm not going to deal with a business that tries to control its customers in an abusive and inhumane manner while trying to enforce their "community guidelines" when they ironically lack morals. I have pity for the workers who are delivery drivers and warehouse employees that have to endure such an unhealthy workplace or job.
I share a better relationship with Ebay and Walmart customer services long before this! Ebay and Walmart are more ethical businesses I would use as a customer. I would not recommend Amazon.