I'm glad to find that I'm not the only one to realize the harmful practices of this organization. Lack of empathy, deceptive advertising, and abusive practices like charging customers a full month when due to their own arbitrary policies is not possible to get access to their facilities after hours. The 3 hours of service most expensive of my life. Customer service unreachable after 3 hours wait. When they finally answer, they'll treat you as a no one.
Definitely, won't recommend such a service to be the provider of your storage needs.
Help yourself and avoid headaches when working with them. They are not a decent business.