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They sent me a faulty product. I returned it. It took them a month to register that it was returned (after the tracking number indicated they had received it) but they still never refunded my money, nor replaced the item.
Tip for consumers:
Honestly, just avoid them like the plague. Products don't work great anyway, but the customer service is abysmal.
Products used:
None, they all malfunctioned.
Really bad service.
Difficult to work with, demanding paperwork, and they destroyed quite a bit of my stuff. Glassware, which I understand. But they also shattered a light fixture when they delivered it (banging into the wall) and dragged all the bins on our brand new wood floors, scratching the hell out of those.
Anytime you reach out to them, they respond "Please note that, as per our Terms of Service, you agreed to 'waive all rights and claims against MakeSpace should your fragile stuff break or other be damaged.'"
If you care about your things, stay away.
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Empty.
