I bought a $60 screen protector for a brand new iphone and it broken within a WEEK of purchasing it. When I reached out for my "free" replacement, they told me I'd have to pay $10 for shipping. I've sent 5 lb packages for $10 before, there is no way they can't send it in a padded envelope for near next to nothing cost. Not to mention the product does not cost $60 to make so you would think free shipping would be an option. Customer service could care less and was incredibly unhelpful. I'll make sure no one I know purchases from these people.
I bought a three pack of screen protectors off of Amazon for $7. It has been on my phone for over a month now with no issues. What an absolute joke this company is.