Scott M.

So I have used affirm and suggested it to many of my co workers and since I work for Walmart I suggest all the time so customers can enjoy purchases. I have personally used affirm about 15
To 18 times and have only ever been late on a payment for a day maybe and sometimes less than 12 hours because I don't do auto pay and simply forget since we are so busy now days. I normally have a spending limit upwards of $3600 but when I went in the other day I noticed it had been dropped to $180. Now I normally don't care because I am getting a bonus in March and it will pay off most of my debt anyway so it ll Probably change but it still really bothered me that I take care and use you so much only to have you take away my spending power. If this is how you truly do business and treat those customers that you don't have to chase then I will find other ways moving forward and it won't be thru affirm. Very disappointed affirm I also will lot be referring you to Amy more customers moving forward

If it could be no stars it would be. They are horrible at any customer service and once your item has shipped your basically screwed either way. Its on you to figure out how to even receive the item. Once I reached out to even find out where my item is all they did was send me a tracking number and basically told me it was my job from there on. If your are smart at all then pay attention to the reviews they are true and I assure you they treat you exactly how I have said. They will never get another dollar of my money. Ever. And I will
Continue to blast them thru social media and will also be contacting the better business bureau. In this day and time to feel like you can mistreat customers the way they do is absolutely stupid. Even the biggest customer retail stores have failed and can go down. Just ask sears or Kmart or many others who have taken care of their customers like this company has. DO NOT BUT FROM THEM PERIOD. BE SMART AND GO ELSEWHERE. YOU'LL BE MUCH BETTER OFF.